COVID-19 and How We're Working With It

We're now back open with certain restrictions in place to ensure the health and safety of our customers and staff at all times. 

We're limiting numbers of customers in the shop at any time to ensure that customers can easily socially distance themselves from others. We're currently giving customers an option to book an appointment time so that you have a guaranteed entry time. Walk-ins are also welcome to come in as long as we have not reached capacity and if we have, we will try and accommodate you as soon as possible.

Our 1 hour appointment times are 9am, 10.30am, 12.30pm, 2pm and 3.30pm Monday to Saturday and 10am, 11.30am and 1.30pm Sundays and Bank Holidays. We are closed between 12pm and 12.30pm Monday to Saturday and between 1pm and 1.30pm Sundays and Bank Holidays.

VISIT RESTRICTIONS AND IMPORTANT INFORMATION:

Face coverings must be worn properly before entering the shop and at all times during your visit unless exempt. We have high risk staff members so sadly, failure to wear them properly during your visit may result in being asked to leave as we must ensure staff and fellow customer safety.

 

Hand sanitizer is to be used pleased on entry (located by the front door and at the top of the stairs). We encourage you to use the hand sanitizer as often as you need to as it is a rummagey type of shop. We do also ask that you limit rummaging as much as you can to limit transferring between customers as we're unable to clean every item between appointments due to the nature and sheer quantity of stock.

The toilets and tearoom will not be available during the course of your visit. 

To limit contact, we are currently only accepting debit and credit card transactions (except for American Express) or BACS transfers when items are not immediately being taken away. Cash is not currently accepted.

Finally, we do ask that if you are feeling under the weather in any way, that you re-book your appointment for when you are feeling better.

We thank you in advance for your co-operation and understanding in keeping everyone safe and look forward to seeing you in our showrooms soon.