COVID-19 and How We're Working With It

We are very pleased that 19th July will give people greater freedom but we will be proceeding cautiously out of lockdown to ensure the safety of our customers and staff where possible.

Here’s how we will be working from 19th July 2021:

 

  • Due to our confined spaces and restricted ventilation, we will continue to encourage masks to be worn in the showroom where people are comfortable to do so and thank everyone who does for their continued help to keep the virus at bay.

  • As we have so many lovely items in the shop, many of which are antique and would not enjoy daily cleaning, we will continue to ask people to use hand sanitiser at the door (you may bring your own if you have skin sensitivities although our sanitiser is a moisturising non-alcoholic one).

  • We will be lifting restrictions in terms of booking appointments and limiting numbers. However, if we become severely busy, we may still have to ask people to wait outside temporarily. Should you be travelling from a long distance away and wish to make an appointment to ensure guaranteed entry the moment you arrive, we will also happily help with this in advance.

  • Our customer toilet will be in operation.

  • We will continue to have tape down on the floor in front of the counter as well as plastic shielding around the counter for staff safety.

  • For the time being, we will still be limiting staffing behind the counter and as such, we will continue to close for lunch between 12pm and 12.30pm Monday to Saturday and 1pm-1.30pm Sundays and Bank Holidays.

  • We will be continuing to offer only card payment (not American Express) and BACS transfers (the latter, situation depending) as accepted methods of payment.

 

We thank you for your continued support and look forward to seeing you in the showroom soon!

Kind regards

The Holly